Description
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Review the case, “Peterson’s” on pages 578-579 in your textbook.
Is shoplifting just a cost of doing business? Doesn’t Peterson’s have an obligation to encourage ethical behavior, especially among teens?
How should Tracy settle this issue with Tony? Tracy is beginning to think that perhaps Tony is correct. Perhaps if teenagers were prosecuted, some parents could get angry and stop shopping at Peterson’s.
- Think back to what we learned in previous chapters. What other recommendations can you provide Tracy on how to handle the situation?
- What are the risks if the inventory shrinkage situation is not addressed?
- What strategies would you implement to reduce theft and inventory shrinkage?
