Watch the case study video below and complete all case questions (1-5).

Intermountain Health Video

Case Questions:

1. Why is effective communication vital to the functioning of Intermountain Health?

2. How has Intermountain Health managed to effectively communicate with their employees?

3. How is Intermountain Health keeping up with the new era of communication (the Internet)?

4. Do language barriers in a diverse workforce create a major impact when it comes to the health care industry?

5. In your opinion, what tools should organizations like Intermountain Health use to communicate effectively?