watch this video…


Sara was faced with a decision to complete a skill herself or delegate to a staff member. Watch both examples and think about your reading about the three-skill approach. Explain which skill was used in each example and how it ultimately affected patient and staff outcomes. If you don’t agree with either example, can you think of a better decision for Sara? Explain which skill you would have focused on and why.

Please watch the video below for a better understanding of the three-skill approach to leadership.