Identify the corporation’s key external stakeholders and understand the importance of holistically managing their expectations.

Understand and articulate the ERM requirements of the various external stakeholder groups, the challenges involved in meeting those requirements, and the risks associated with not meeting them.

Evaluation Criteria:    

Questions and responses should demonstrate an understanding of banking regulators, the importance of managing their expectations, their ERM requirements, the challenges of meeting those requirements, and the consequences of not meeting them