US MHC 6333 Steps for Improvements Utilizing the Five Whys Paper

Using the strengths, weaknesses, opportunities, and threats (SWOT) analysis you did in Week 3, select an area of improvement in the healthcare setting.

Tasks:

• Visit the following link:Determine-root-cause-5-whys
  • Read the introduction to RCA.
  • Read the RCA process.
• Conduct and report an RCA for the area of improvement you selected. Include in your analysis:
  • A diagram of the clinical or workflow process
  • A fishbone diagram of constraints
  • The steps for improvement, utilizing the five-whys tool
  • Suggested changes for making the improvement