IT Service Management

   Module 04 Content In this course, you have covered several aspects of IT Service Management. Within the IT field, Service Management requires a comprehensive understanding of many different aspects of IT. Conduct additional external research on the...

week 13

Complete the following assignment in one MS Word document: Chapter 12 –discussion questions #1 through 3 & exercise 1 & 12 & 16 When submitting work, be sure to include an APA cover page and include at least two APA formatted references (and APA...

w13 (Bi) dis

Week 13 Discussion Create a discussion thread (with your name) and answer the following question: Discussion (Chapter 12): Examine Alexa’s skill in ordering drinks from Starbucks. Note: The first post should be made by Wednesday 11:59 p.m., EST. I am looking...